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Appointments/Cancellations

Scheduling an Appointment

Please note that our schedule is often heavily booked out. When requesting an appointment via the internet, you should hear from us within 1 business day to confirm your appointment date and time.

Please call 915-532-3697 if you do not receive a confirmation for your appointment.

If you are experiencing a serious eye problem during regular business hours, please call our office without delay.  After hours there is an office exchange service to forward your call to our on-call staff.  If you feel you are having a medical emergency or a sight-threatening problem and cannot for any reason get in contact with our staff, proceed to the emergency room.

Please note that your appointment date and time will only be fully confirmed once you have received an e-mail reply or telephone confirmation.

Thank you.

Cancellations

Please kindly provide us with 24 hours of advance notice if you cannot keep your appointment.  Otherwise, a cancellation fee may apply. No-show appointments can delay care for you or for other patients. We appreciate your help in keeping no-show appointments to a minimum.

Missed Appointments

Sun Eye Care, PA requests a 24-hour notice of appointment cancellation.  Missed appointments that are not previously canceled may be charged a fee of $28.00 depending upon the circumstances for the cancellation.  Patients who repeatedly cancel or no-show for appointments may be discharged from the practice.

Sun Laser Vision Center

5920 Cromo Dr.
El Paso, Texas 79912

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